Team Leadership Training Course - London Leadership Training

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Team Leadership

This course is designed to provide team leaders with basic skills in managing the performance of others. It covers the performance management process up to, and including, the performance counselling interview. (see course: Disciplinary Skills for a follow up course).

Course Outline
Understand action centred leadership Set performance objectives and standards for their staff Distinguish between the two types of feedback, and when they are used Give and receive effective feedback Understand and use some basic assertiveness skills Define the main elements of a performance counselling interview Undertake an effective performance counselling interview

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