Negotiating Skills

This one-day course will show that negotiating skills are different from sales skills. They are of primary importance for sales people in the final stages of the sales process, but at the same time they are invoked daily by individuals at all levels in an organisation that are involved in both internal and external discussions. From simple extensions of a project plan to company-level commercial agreements, negotiation is a major factor in bottom-line profitability. From a personal point of view the ability to negotiate is the most financially productive skill that an individual can possess.

By the end of this course delegates will be able to:-

• Be aware of the key stages in the negotiation process
• Understand the characteristics of successful negotiators
• Recognise the need for preparation before negotiation
• Be able to use, recognise and counter negotiation techniques and tactics