Microsoft Outlook Introduction Training Course |
| Duration - This is a 1 day course starting at 09:30 until 16:30 |
| Course Objectives - To enable delegates to learn the fundamentals of using Outlook to coordinate mail, appointments, events, meetings, tasks, and contacts. |
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Screen Layout |
- Title Bar
- Menu Bar
- Toolbars: Standard and Advanced
- Outlook Bar
- Folder List
- Preview Pane
- Ask a question?
- Outlook Today
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Sending Mail Messages |
- Addressing the message
- To, Cc and Bcc
- Composing and Formatting
- Spell-check
- Sending
- Reading: Using the Preview Pane
- Replying, Forwarding
- Creating an Auto signature
- Including file attachments
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Address Books and Contacts |
- Global Address List
- Contacts
- Adding a new contact
- Adding a member of the Global Address List
- Emailing a contact
- Creating a distribution list
- Managing your contacts
- Flagging your contacts
- Adding your V card to outgoing messages
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Message Options |
- Setting importance and sensitivity
- Read receipts and delivery receipts
- Have replies sent to another
- Expires after, do not deliver before
- Voting Messages
- Flagging messages for follow up
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Organising your mail |
- Deleting messages
- Sorting and Finding messages
- Quick Find
- Advanced Find
- Mailbox Cleanup
- Out of Office Assistant
- Categories
- Filters
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- Entering appointments
- Appointment colouring
- Viewing and navigation
- Customizing Calendar view
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Using the Calendar |
- Entering appointments
- Appointment colouring
- Viewing and navigation
- Customizing Calendar view
- Recurring Appointments
- Entering Events
- Adding Holidays
- Scheduling Meetings
- Group Schedules
- Printing the calendar
- Reminders Window
- Scheduling On line Meetings using Netmeeting
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Sharing your mailbox and delegating |
- Sharing your calendar with others
- Connecting to someone else's calendar
- Sharing your Inbox and other folders
- Giving delegate permissions
- Sending mail as a delegate
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The Task List |
- Entering Tasks
- Recurring Tasks
- Delegating Tasks to others
- Sending status reports
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Notes |
- Entering and Editing Notes
- Re-colouring notes
- Sending notes to others
- Saving onto your desktop
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Using the Journal |
- Journal Options
- Tracking work done on documents
- Adding a journal entry
- Contacts Activities tab
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We have developed our own Outlook Custom Course Builder, where you can choose the topics you want to include in your Outlook Training course. Each topic has an estimated teach time, so you can see how long it would take to learn what you want!
MS Outlook Training Needs Analysis
We provide a free Outlook Training Needs Analysis (TNA) for all our clients to ensure the course is exactly what you need. Simply download our Outlook TNA. After completion, send this back to us. We can then build an OUtlook Training Course that will ensure you only get shown relevant topics, unlike scheduled Outlook training courses.