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How to Delegate

A recent DTI survey indicated that the three great weaknesses of British management are lack of communicating, not delegating and not training their teams.

At the end of the course, delegates will be able to outline processes which enable them to analyse the performance and specific areas of improvement for individual team members.

 
Course Outline
  • Defining Delegation
  • True Empowerment
  • Visions and SMART Objectives
  • Assertiveness and ego states
  • Communications and listening
  • Body language
  • Negotiating and saying "No"
  • The seven stages of delegation
  • Situational leadership
  • Directing, coaching and supporting
 
 

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